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Key Trends in Process Excellence: Best of Process Transformation Week

Your customers are changing. Your markets are changing. And your business is changing probably faster than it ever has had to before. In a world where transformation has become the norm, how can you use process excellence to cultivate competitive advantage? In this PEX Network webinar, advisory board members for Process Transformation Week discuss evolving trends in process transformation and where the industry is headed.
» Full Webinar

Don't Let Geopolitical Developments in Eastern Europe Derail Your Clinical Trials - Applying Local Knowledge

The Central and Eastern European region is known as a productive and efficient market for clinical trials. However, recent geopolitical developments in Ukraine have rapidly and seriously influenced the conditions and the environment for clinical trials in Ukraine and in Russia. The challenges and impact of the political situation on clinical trials in Ukraine and Russia will be discussed from following perspectives: customs, logistics, regulatory, clinical monitoring and patient recruitment, quality, price.
» Full Webinar

Building Efficiency Through New Skill Sets: How to Succeed in the "New Era" of Shared Services

Over the past 5-10 years, there has been a significant shift in the role of Finance professionals, as a result of new technologies and increasingly streamlined processes. Nowhere is this more apparent than in Finance Shared Services where an analytical mindset is required to drive 100% out of new technology, and to make correct decisions where manual intervention is required.
» Full Webinar

5 Ways a New Approach to People, Process & Technology Will Change the Safety-Productivity Dynamic in your Operations

This webinar will give operators the information and actions to positively change the safety-productivity dynamic in their operations. By taking a new approach to people, process and technology, you can change this facet of your operations in order to reduce risk and improve productivity.
» Full Webinar

TOTAL E&P Oil & Gas Case Study: Asset Integrity From Concept To Practical Implementation

In this presentation delivered at Oil & Gas iQ's 6th Asset Integrity Management Summit in Abu Dhabi, Christian Perrollet, Senior Advisor, Integrity Management at Total E&P gives an insider's view of the asset integrity framework at the company.
» Full Video

Facebook set to Revolutionise Financial Services

@Digifinance exclusive. With 12 million users in Australia, Facebook has developed into a core marketing platform to help financial services achieve their business objectives. Hear the exclusive insight from Paul McCroy, Head of Travel and Finance at Facebook.
» Full Video

Increasing Engagament Levels at the Contact Centre

Cath Drinkwater is the Manager of Customer Contact at Gold Coast City Council. Watch this exclusive interview with Cath to learn how to increase engagement levels, considerations for creating a business case for spending and the potential evolution of the contact centre
» Full Video

Exclusive interview with Lockheed Martin discussing Warrior upgrades (WCSP)

In this video interview we talk to Lt Col Howard Pritchard, Senior Requirements Manager for the DE&S Combat Tracks Group and Peter Pietralski, Lockheed Martin's Business Area Chief Engineer Vehicles, about the recent Warrior Capability Sustainment Programme (WCSP).
» Full Video

Q&A with First Tennessee Bank: Driving Profit, Customer Satisfaction from Big Data

Strategic use of analytics has enabled First Tennessee Bank to “attack both sides of the P&L” while dramatically improving the customer experience and the efficacy of marketing initiatives. In this exclusive Customer Management IQ podcast, First Tennessee's chief marketing officer Dan Marks reveals the challenges and opportunities facing organizations who want to leverage Big Data to the same lucrative end.
» Listen to Podcast

How Can Better Contracting Add 10% To Your Bottom Line?

In this podcast interview, Oil & Gas iQ speaks with Jim Bergman, VP of Training at the International Association for Contract and Commercial Management (IACCM), about the finer points of advanced contract risk management in the world today.
» Listen to Podcast

Audio Podcast: Vice Admiral DJ Ezeoba, Nigerian Army on maritime security

Download this rare podcast delivered by Vice Admiral DJ Ezeoba, Chief of Naval Staff and Rear Admiral AA Osinowo, Director Project Implementation Monitoring and Evaluation Directorate of the Nigerian Navy. Delivered at OPV Middle East 2012, both admirals explain the complex and groundbreaking efforts the Nigerian Navy is undertaking to reduce the maritime security problem in the Gulf of Guinea. Hear how industry is affected, what is expected of oil and gas majors and Admiral Ezeoba's decision to launch OPV Africa in August 2013.
» Listen to Podcast

Cyber Security: What Leaders Need to Know

In this insightful podcast interview, Renée Miller-Mizia, a Managing Director at Alvarez & Marsal based in Boston, is joined by Wayne Grundy, a Managing Director of Alvarez & Marsal based in London and Mauricio Paez, Partner at Jones Day based in New York. The speakers tackle critical issues such as revising business strategy to cope with increasing cyber risk in today's inter-connected world, and the importance of awareness by Board and the Executive leadership.
» Listen to Podcast

Notable Speakers

  • Mr. Dingani Banda
    Commissioner – Customs Services
    Zambia Revenue

  • Hon Onkokame Kitso Mokaila (MP)
    Minister of Minerals
    Energy Water Resources, Botswana

  • Steve Towers
    Lead Coach and Co-Founder
    BP Group, UK

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Paul Bloxham
    Chief Economist
    HSBC Australia

  • Ben Somerville
    Spatial Systems Manager, Spatial Engineering Services
    Thiess Pty Ltd

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Inna Ben-anat
    Director, Head of Qbd and Product Robustness

  • Dr. Oliver Franz
    RWE AG

  • Arno von Querfurth
    Manager Advanced Diagnosis & Remote Solutions - Daimler Trucks Advanced Engineering
    Daimler AG, Germany

  • Bongani Biyela
    RBT Resources (Pty) Ltd

  • Ms Beatrice Memo
    Commissioner Customs Services
    Kenya Revenue Authority

  • S K Agrawal
    Deputy General Manager – SCADA & Telecommunications

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Mike Burnheim
    Assistant Director-General, Shared Services
    Department of Science, Information Technology, Innovation & the Arts

  • Dino Sarac
    Chief Engineer, Geotechnical & Hydraulics Engineering Services
    Bechtel Corporation

  • Don Linsenmann
    VP Business Process Excellence and Corporate Six Sigma Champion

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Shira A. Scheindlin
    United States District Judge
    United States District Court

  • Dr. Pierre Metz
    Organisational Safety Manager
    Brose Fahrzeugteile GmbH & Co. KG, Germany

  • Sanjay Banga
    Head-PSC, Automation and Contracts
    TATA Power Delhi Distribution Limited

  • Manoharan V.G.
    Chief Engineer-Production & Communication
    Tamil Nadu Transmission Corporation

  • Ahmed Bin Saleh Al Jahdhami
    Chief Executive Officer
    Oman Power and Water Procurement Company (OPWP)

  • H.E. Salim Al Aufi
    Chief Executive Officer
    Public Authority of Civil Aviation

  • John Boyd
    Director, Defense Biometrics and Forensics
    Office of the Secretary of Defense

  • Sheila Cahnman
    Vice President, Healthcare Market Sector Leader

  • Tânia Nossa
    Diretora do Shared Services Center

  • Herberto Yamamuro
    Chief Executive Officer

Past Partners

  • Accenture Atento Boeing Capgemini
  • FGV Force Protection General Dynamics Genpact
  • IBM KPMG L3 Communications Lockheed Martin
  • Northrop Grumman Raytheon Schlumberger Siemans
  • Skydex Totvs